• Delivered immediate impact by creating CLI tools used to automate engineering tasks in all subsequent alpha tests

• Enabled Discord account linking which assisted efforts by our community team and greatly reduced the number of Customer Service tickets generated by the previous method

• Complete overhaul of the Customer Service Portal used by agents to service user accounts:

• Redesigned the look and feel of the site to make its use and navigation more intuitive

• Leveraged Elasticsearch to enable fuzzy searching accounts by email

• Updated the authorization flow to enable RBAC with our accounts

• Modular components created in this effort were used as examples of best practices

• Created a Go microservice for sending invitations to create an account with predefined permissions

• Built a bulk registration feature that required UI design as well as considerable Go service and JavaScript/VueJS web client development

• Built a new UI page to support our segmentation service to the immediate acclaim from stakeholders and executives. Worked with the backend developer to ensure the UI created a positive user experience and accurately portrayed the abilities of the service

• Provided engineering support for Magic: Spellslingers and assisted teammates when ramping up on Perforce. Designed and implemented a script to dynamically convert selected Java objects into an XML file with specific formatting guidelines

• Refactored legacy code to make it more maintainable, modular, and flexible

• Created a generic batching and queue processing library backed by SQS

• Implemented a complete overhaul of the look and feel of the transactional emails

• Lead a team of three engineers to move our self-hosted kafka cluster to a cloud-native service

• C#, SQL, HTML, CSS, Javascript (React, jQuery)

• Dynamically generate formatted PDF documents

• Create RESTful APIs

• Design and develop website UI, along with creating AJAX calls

• Develop services to interact with the database

• C# and the .NET Framework

• Development tools used: Visual Studio 2017, TFS (Team Foundation Server), Azure

• Assisted in development of chatbot on various speech platforms

• Implemented LUIS intents that are going into production

• Created conversation flow with user through FormFlow and PromptDialogs

• Refactored code and implemented new exception management

• Created API requests and responses