• Develop React Typescript micro-frontend on Amazon Jobs to collect interview availability, supported by a timezone- agnostic Java-based REST API that serves available time slots for users to select

• Identify 20+ UI issues, oversee redesigns, and streamline launch processes as Amazon-trained web accessibility certifier

• Create Python-based Lambda to validates 100K+ payroll records for monthly heavy-computational runs, reducing 7+ hours of manual work to 10 minutes

• Write 5+ high-level technical design documents and 10+ project-related investigative documents rich in metrics and data

• Lead 3+ customer-impacting mitigations, working cross-functionally with product teams and multiple service owners and delivering detailed reports on root cause, resolution, and corrective action items, resulting in high leadership satisfaction

• Generate 6+ ad hoc data reports using SQL on complex customer parameters to identify impact and verify compliance

• Work with undergraduate and graduate-level students in one-on-one appointments over zoom to improve their writing in areas of content, grammar, and formatting

• Contribute 2+ articles per semester to the SJSU Writing Center blog

• Completed a four-part graduate tutor training to guide students in writing graduate theses.

• Conduct training tutoring sessions for new hires

• Promoted to a level two tutor in Spring 2022.

• Promoted to a level three tutor in Fall 2022.

Directly manage 12+ Technical Program Managers in 1:1 settings and coordinate with the Director of Programs as well as the Operations, Marketing, and Growth teams to resolve any roadblocks proactively and efficiently.

• Worked alongside instructors to tackle bugs, answer questions, and explain concepts to 500+ students enrolled in CodePath's Cybersecurity course across multiple college campuses in America.

• Provided almost instantaneous support with any questions and installation bugs using Slack and one-on-one Zoom meetings

• Managed and led CodePath’s semester-long Cybersecurity Bootcamp at SJSU, resulting in a 50+ Net Promoter Score on student surveys and secured a return offer for the next semester

• Recruited and taught 30+ students introductory topics like CSRF, Cross-Site Scripting, and SQL injection

• Organized and Conducted weekly office hours to help students understand complex topics, doubling attendance and submission rates from prior semesters

• Awarded CodePath's 2020 Tech Fellow Scholarship as one of the Top 10 performing Tech Fellows across the nation.