• Reported directly to CTO at Series C startup ($133M total funding), driving cross-org initiatives across ML, product and platform.

• Launched Provider Network Management (0→1): CEO-sponsored initiative that unlocked $XXM+ in revenue and created a new product line.

• Reduced P99 ML pipeline latency 50% (3s→1.5s) and eliminated dropped messages by migrating from Cloud Run push-based to Kubernetes + Pub/Sub pull-based architecture.

• Accelerated development for 30+ engineers/scientists by designing a Go–Python hybrid protocol to decouple ML models from platform services.

• Enabled zero-downtime releases through a dark-to-live promotion mechanism for major features and architecture changes.

• Built end-to-end developer and observability infrastructure, including CI/CD, onboarding automation, internal CLI, monitoring dashboards, and alerting systems, boosting org-wide velocity and reliability.

• Improved collections revenue by building an AI agent leveraging Twilio, 11 Labs, and Gemini.

• Directed orthodontics claims workflow across 20+ engineers (ML, platform, insurance, frontend), driving $XXM+ revenue gains.

YCombinator startup acquired by Amplitude.

• Built a real-time metrics pipeline, cutting latency from 12 hours to seconds while slashing infra cost from $3K → $200/month.

• Developed a personalization engine via reverse-ETL, segmenting end users into persona groups to drive tailored experiences.

• Scaled last-mile delivery systems from single-point (Prime Now) to multi-location (Amazon Hub), supporting 20,000+ TPS worldwide.

• Built a configuration-driven platform that cut new use case launch time from 3 months to 5 days, accelerating innovation.

• Developed an automated log analysis tool using S3, Elasticsearch and search-based UI, reducing debugging effort by 25 hours weekly.

• Launched a root-cause reduction program that lowered operational tickets by 37% YoY (vs. 20% target).

• Hiring & Mentorship: Led 38+ interviews resulting in full-time hires; mentored interns and junior engineers into full-time roles and promotions.

• Quality Tech Award (2021): Recognized among 2,000 employees for automating manual workflows, saving 25 engineering hours weekly.

• Hackathon Winner (2021): Applied ML to automate database configuration, winning against 200 engineers.

• Operational Excellence Champion (2020): Awarded for reducing debugging time and surpassing YoY efficiency targets.

• Optimized Alexa Music latency globally by 127ms through large-scale codebase refactoring, improving responsiveness across millions of devices.

• Designed and deployed a real-time data pipeline that cut metric visibility time from 12 hours to seconds, empowering all Alexa teams.

• Alexa Hackathon Winner (2019): Built a tool to instantly surface Alexa metrics, winning against 200 engineers.

• Enabled Shopify to launch its first flash-sale mobile application for users by creating an async checkout process using Redis and background worker tasks