At PayPal, I work on Enterprise Payments & Platforms across two product lines: (1) Payouts — Hyperwallet and (2) PSP — Braintree. My role sits at the intersection of product strategy, platform integration, merchant experience, and commercial decision-making across the broader PayPal ecosystem. On Hyperwallet, my work spans payout journeys, bank verification, fraud-related product initiatives, and merchant data experiences. On Braintree, I support platform unification, merchant self-service data access, and accounting/reporting experiences. I also contribute to the strategic and financial groundwork behind how these platforms evolve together, helping shape product direction and merchant-facing changes across the ecosystem.

At Juno, a fintech startup revolutionizing student financing, I spearheaded initiatives to enhance the refinancing product’s adoption across the U.S. and India. I conducted user interviews to map friction points in user journeys and built Tableau dashboards to drive data-informed product improvements, achieving a reduction in customer drop-off. Additionally, I developed the GTM strategy and secured key strategic partnerships that grew the company’s revenue.

At Groupon, I drove platform modernization efforts by leading the development of tools that accelerated the migration of legacy services to AWS, making the company’s data infrastructure more scalable and efficient. I also launched an internal knowledge repository with AI-powered search capabilities, significantly improving the speed and quality of collaboration across global teams.

In this role, I designed and launched data pipelines that enabled personalized deal offerings through Groupon Select, helping to enhance the customer experience. I also identified new growth opportunities, such as expanding into drop shipping, and worked closely with leadership to build the strategic and technical foundations for execution. Additionally, I introduced process improvements to better manage technical debt and optimize sprint planning.

Early in my time at Groupon, I led initiatives to automate data cleaning and streamline report generation for analytics teams. I contributed to building data privacy compliance frameworks to support regulatory requirements and collaborated across functions to ensure merchant payment models were accurate and sustainable.