Mobile Squad - Helping to set the direction, vision, and methodology for a growing team in our SF studio and set the bar for quality by example, with energy and passion. Strong point of view on design, hands-on creation of experiences, developing strategies for implementation within a complex ecosystem and building meaningful relationships within the organization.

A user-centric approach, while providing simple, fun and innovatively enriching mobile experiences for our customers. I am working in a fast-paced environment alongside our design systems, graphics, architecture, product and engineering teams to deliver new experiences through effective artefacts (from Customer Journeys & Ecosystem Maps to Participatory Design Prototypes & Wireframes). A balanced understanding of strategy, research, interaction and visual design is a must for the role.

Customer experience advocate and leader, excited about our customer’s lives through simple, intelligent and enriching products and experiences.

Bulding chatbot & Conversation designer.

Mobile app ( payment squad ) UX designer.

Running user testing session to validate concepts.

Understand the service related problems/challenges of customers and end-users

Solve problems with natural innovative and analytical skills.

Work with customers, business stakeholders and staff to develop customer and business centric concepts.

Produce a range of service design deliverables for different touch points.

Run creative workshops.

Take responsibility for overall quality of service design projects.

Develop and publish viewpoints via internal and external channels.

Work together with team members and on an individual level.

Communicate the fundamental concepts of service design to key stakeholders.

• Chatbot AI Natural human interfaces and interaction design for Artificial Intelligence.

• Payment system - Advanced UX design.

• Combining design thinking with AI can open up new opportunities for applications, and new ways to help users.

• Design research and best practice design thinking for emerging technologies

• Mapping workflows

• Investigating and mapping creative/design and visual graphics workflows

• Features and UX backlog creation

• Artificial Intelligence powered systems research

• Defining use cases and scenario testing

• Ground-up user behaviour gathering

• Maintaining a consistent focus on exceptional user experience design

• Developing wireframes to effectively communicate interaction and design ideas

• Proposing creative concepts that align with with user, product and client aims

• Designing for desktop, tablet and mobile devices and assisting developers in their execution

Key Responsibilities

UI / UX Designer - Retail & eCommerce

Deliver a UI/UX vision that is aligned with the Waitrose roadmap, propose plans for evolutionary and iterative update visual brand and assets. Navigate a fast paced Agile environment .

Key functions practiced in this role:

• Visual Design for responsive websites and mobile applications

• Create customer journey mapping and Prototypes wireframes.

• Working with product owner and PA to deliver solutions

• User testing session

• UI/UX advocate on the company's internal and external projects

• Interacting with development teams under Agile environment

• Giving and getting Feedback from the Team

• Provide creative designs, as directed, across projects from concept through to completion on multiple platforms, online, iPad, mobile and TV. ( Apple TV, Roku TV,

SKY TV Q, Amazon TV )

• Provide direction to Junior Designers and where design crosses over to broadcast.

• Work as a part of multi-disciplinary team

• Collaborate with a broad range of stakeholders

• Understand the outcomes required from an initial briefing, develop design concepts under direction, that seek to understand the needs of the business and customers

• Learn about and promote use of the established brand identity and design values of Sky News

• Support the art director and creative director to develop concepts for presentation to stakeholders

• Practice quality control over concepts and projects

• Demonstrate a good understanding of social trends and how to effectively integrate them into design solutions

• Understand usability and navigation issues and integrate these into overall design concepts

• Collaborate with technology experts throughout the project phases Produce new graphics, illustrations and animations for multi-platform projects according to design briefs

• Act as an ambassador for the digital team

• Understand business objectives/requirements

• Keep abreast of emerging technologies and develop an awareness of new trends