● Orchestrated Verizon component of collaboration with vendor company (McKinsey & Co.) to improve supply and demand forecasting.

● Led the development, delivery, and rollout of a transformational job duration estimation feature yielding over 70k capacity hours annually ($12M +) while improving customer centric KPI.

● Nimbly deployed countless critical production changes in a fast paced environment as COVID-19 disrupted the business, winning Lynn Cox the CIO 100 award in 2021.

● Collaborated with the business team to explore datasets, formulate hypotheses, provide statistically grounded recommendations to the business to drive efficiencies.

● Integrated Python into traditional ETL, accelerating extraction and loading in relational databases while limiting memory usage for reporting and ad-hoc analysis.

● Executed automated solutions leveraging shell, RESTful web services to reduce operational inefficiencies with an annualized savings of $4 million.

● Developed a centralized order tracking Tableau dashboard to visualize it’s lifecycle and simplify troubleshooting.

● Established Jenkins automation and processes to rapidly deploy, manage, configure and scale AWS systems and stacks.

● Coordinated and organized team of data scientists on innovative modeling and clustering approaches to reduce preventable technician dispatch.

● Helped deliver statistical modeling solution to drive flow-through for FiOS dispatch from

35% to 85%

● Added usability features to web applications using HTML, CSS, Angular, JS, and integrating with Java Spring Boot microservices.

● Designed and developed self-service BI Tableau dashboards to track KPI and savings.

● Developed a centralized Java application to manage configuration files across multiple server applications.

● Established a mix of test driven development (TDD) and extreme programming style(XP) to develop application components.

● Implemented code review process and led code review sessions to improve engineering quality.

● Coordinated with other internal departments to deliver in SDLC phases.