As a product designer, I led end-to-end design efforts—from ideation to launch—crafting user-centric experiences that aligned business goals with user needs. I partnered cross-functionally with product, business, and engineering teams, presenting concepts and iterating based on feedback to drive measurable impact.
• Spearheaded new feature design for CardMatch, leveraging user research and data to drive over $200K in revenue and channel 100% of traffic to a new lead form experience.
• Led a lead form redesign that achieved a 26% completion rate, outperforming its predecessor—even with 7 additional questions—while maintaining high user engagement.
• Contributed to a modern, clean brand refresh and improved the design system to boost consistency and team efficiency.
• Took initiative beyond core responsibilities by co-leading the Creative Showcase, mentoring Golden Door Scholars, and speaking at AEM Remix to share insights on design and innovation.