I am a strategic and visionary design leader who bridges the gap between user needs and business goals. My design career spans Fortune 100 companies and fast-paced startups, where I have successfully delivered B2C, B2B, internal tools and SaaS experiences across industries.
Focused on developing an innovative, AI-powered Associate Listening program within the employee mobile app to improve associate engagement and store performance.
Focused on creating innovative products and solutions leveraging 5G technologies, and evolving Verizon’s design culture through thought leadership and customer advocacy.
Focused on creating omni-channel communication experiences for Verizon to increase service transparency, and building new partnerships with Network and Retail teams.