Focused on simplifying complex workflows for Admin users in ArcGIS Online, helping enterprise customers manage large-scale SaaS environments efficiently.

• Improved usability and consistency of core administrative workflows, making tasks easier and faster for enterprise users

• Contributed modular UI patterns to the design system, helping create a cohesive and scalable product experience

• Introduced streamlined design artifacts and processes that accelerated handoff and reduced friction for engineers

• Collaborated closely with product, engineering, and research to clarify requirements and deliver solutions that scale across enterprise workflows

Worked on improving internal SaaS tools for enterprise teams, simplifying workflows and increasing adoption.

• Redesigned an internal analytics tool to streamline complex workflows, reducing operational friction for users

• Simplified interface and interactions, helping teams complete tasks faster and with fewer errors

• Collaborated with stakeholders to align user needs with business goals, improving overall system adoption

• Recognized with the Customer Delight Award for redesign work delivered, highlighting measurable impact for enterprise users

Led design improvements for cybersecurity enterprise products, focusing on usability and workflow efficiency.

• Overhauled the MySonicWall portal, simplifying workflows for core users and improving task efficiency

• Designed interfaces and interactions that reduced errors and increased clarity for enterprise administrators

• Partnered with product and engineering teams to translate requirements into actionable designs