As a System Analyst, I maintained the company ERP system, tested and performed updates and upgrades, and managed user accounts for the ERP system and its underlying databases as well as user account and group security privileges. Created and maintained SQL queries and PL/SQL scripts, wrote programs to import data from external sources, and created and modified reports.

As a Network Administrator, I maintained a Windows-based network consisting of 120 workstations and 8 servers, peripherals, network devices, switches, firewall, mobile devices, and WiFi.

I created routines to move data from the aging production ERP system to reporting databases nightly, normalize the data, and check the data for problems. I created and maintained reports based on both the production and reporting databases. I developed and maintained the company J2EE site and wrote utility programs for use within the company.

I was involved in all aspects of retail and wholesale appliance parts sales and distribution, including customer service, inventory management, warranty processing, and shipping/receiving. I maintained several MS Access databases for reporting purposes, performed inventory and sales analysis, and worked with the IT department to define workflows and performed testing of the enterprise system to identify and correct issues.