Lead product strategy for core detection efficacy within Cloudflare's Zero Trust Email Security offering, with a focus on AI (LLM) detection enhancement.

Drive internal tooling modernization with an emphasis on automation and AI-based efficiencies to reduce detection delivery time.

Manage end-to-end detection engineer workflow, prioritizing high-impact detections and improving throughput with agile methodologies.

Own gap detection initiatives using machine learning to identify and surface missed threats in real time.

Partner cross-functionally with Product Marketing, Sales, and Customer Support to align detection strategy with go-to-market plans and customer needs.

Manage execution of global legal + compliance product and engineering requirements for 8 product managers and engineering teams across platform rebuild and legacy:

**Data Governance Compliance and Privacy (GDPR, PIPEDA, CPRA)

***Owned and managed all backend Data Retention / Deletion mechanisms, Data Categorization; Data

Anonymization ; Data Domiciling

**Client Credentialing

***Automated processes within Case Management tool and built out 3rd party integrations and workflows

**User Consent Flows across out Applicant Portal Feature

*Verified Credential Network Pilot Program

*Data Privacy Impact Assessments for all features

Senior Platform Product Manager responsible managing cross departmental product initiatives pertaining to:

* Global Compliance and Privacy (GDPR)

* Data Privacy and Data Residency

* Enterprise Client Offerings

* Global Jurisdictionally Appropriate Consents + Disclosures

* Document Management

AlayaCare is a cloudbased home healthcare platform that provides scheduling, billing, payroll, advanced reporting & analytics, family portal software solutions for care providers.

● Served as product manager for two different development teams

● Managed feature development from discovery to production rollout for:

● Inbound + Outbound Cloudfaxing

• Custom Accounting Exports

• Self -Serve Custom Accounting Exports

• Platform Document Management

● Followed strict Scaled Agile Framework conducting daily stand ups, weekly grooming, sprint planning and retrospectives.

● Conducted detailed quarterly PI Planning to map to year long product roadmaps.

● Produced detailed documentation to present and communicate to stakeholders.

use case models

• user and technical workflow diagrams

• user guides

• procedural Client Services walkthroughs

● Routinely addressed hotfixes and client escalations for speedy resolution

Big Bang is a consulting firm that helps businesses achieve growth through the alignment and optimization through cloud solutions technologies such as: Oracle NetSuite, Salesforce, Mavenlink, Rootstock, FinancialForce, ServiceNow, Sage Intacct, Hubspot, Pardot, Procore, Zuora, Dell Boomi, Celigo and BambooHR.

● Conduct product based discovery calls with clients to discuss requirements, understand objectives and design product solutions across multiple software systems

● Deliver catered and comprehensive product demonstrations of CRM, ERP, and PSA products such as Salesforce, NetSuite, Financialforce, and Sage Intacct

● Stage NetSuite product demonstration environments including light configuration for:

NetSuite CRM; SuiteBilling; Demand Planning; Electronic Fund Transfer; Warehouse Management;

Dunning Letters

● Compile repository of detailed product demonstration slide decks and scripts quickly shared and learned by others within the organization

● Produce and deliver in-depth product webinars for business development.