Greater New York City Area
• Collaborate with designers, developers, and offering mangers across different squads in IBM
to enhance the commerce platform features. As a result, for one single product (IBM SPSS), the
purchase orders increased 60% and the revenue increased 150%
• Work closely with content strategist, brand team, and dev lead to standardize the design and
experience of IBM SSM (Subscriber and Subscription Management) Emails across. Over 170
thousands emails have been sent in one month, there is 0% spam report & un-subscription since the templates have been delivered. The unique open rate increased by 50%, and unique click rate increased by 150%.
• Act as the subject matter expert on visual design, and help the team on visual design part
across various projects.