Meta Team:

Global Security Systems Technology Team / Technical Operations & Infrastructure, Quality Assurance, & Business Development.

Program Manager specializing in global infrastructure, cloud migration, and operational excellence. Managed a complex portfolio of 200+ projects and driven strategic tooling, logistics, and compliance initiatives.

Key Achievements:

‣ Led AWS cloud migration for critical security infrastructure, achieving 25% cost reduction and managing multi-million dollar budgets.

‣ Directed Salesforce automation and tooling consolidation, reducing procure-to-pay cycle times from 14 to 3 days (80% efficiency gain).

‣ Directed the end-to-end delivery of global security / physical security programs, transitioning proof of concept (PoC) models and pilot projects into standardized global solutions for access control, occupancy, and video surveillance.

‣ Managed governance for a 200+ project portfolio, aligning execution with AI & Automation strategies for Technical Operations Team.

Core Competencies:

Cloud Migration (AWS) • IT Infrastructure • PMO Governance • CapEx/OpEx Management • Supply Chain Logistics • Salesforce Automation • Strategic Planning • Data Analytics (Looker/Tableau) • Stakeholder Management • Vendor Onboarding & Management • Contracts & Compliance • Relationship Management • Performance Tracking • Six Sigma • Root Cause Analysis • Procurement Lifecycle • End-to-End Vendor Oversight • Global Supply Chain Cost Optimization • Budget Allocation • RFP/RFQ/RFI Management Process Improvement • Scalability • Change Management • Business Process Reengineering (BPR) • Material Managment

Driving 0-to-1 product innovation and operational strategy in a fast-paced startup environment. Accelerated product validation timelines and optimized cross-functional execution.

Key Achievements:

‣ Product Innovation: Accelerated product validation timelines by ~30% through Rapid Experimentation and Design Thinking methodologies.

‣ User Research: Conducted 100+ user interviews to drive data-backed product improvements, increasing user adoption by 25%+.

‣ Operational Efficiency: Streamlined cross-functional workflows using monday.com, increasing execution efficiency by 20-35%.

‣ Growth Strategy: Executed Go-to-Market strategies via HubSpot and Mailchimp, driving ~40% growth in organic reach.

Core Competencies:

Product Innovation • Design Thinking • Go-to-Market Strategy • User Research • Agile Methodology • Startup Operations • Rapid Prototyping • Cross-Functional Leadership

Digital transformation specialist focused on modernizing banking operations through ERP integration and process automation.

Key Achievements:

‣ Digital Transformation: Spearheaded the integration of Cheque Imaging Systems (CITS) with SAP FI, reducing manual clearing cycles by 60%.

‣ Process Automation: Implemented ServiceNow workflows for exception handling, improving dispute resolution efficiency by 25%.

‣ Quality Assurance: Managed User Acceptance Testing (UAT) and stabilization for critical banking systems, ensuring zero critical defects at go-live.

‣ Governance: Established scalable governance frameworks including RAID logs and change control protocols.

Core Competencies:

Digital Transformation • Banking Operations • SAP ERP • Business Process Reengineering (BPR) • UAT Management • Workflow Automation • Change Management • Compliance • Finacle Core Banking System • ServiceNow • Incident Management

Strategic advisory professional supporting client engagements with rigorous market research, data analysis, and feasibility studies.

Key Achievements:

‣ Strategic Advisory: Managed requirements for 5-8 concurrent client engagements, defining scope, schedule, and cost baselines.

‣ Data Analysis: Developed 10+ interactive visualizations using Tableau and SPSS to support strategic recommendations and feasibility studies.

‣ Stakeholder Management: Facilitated alignment for 10+ stakeholders per project, utilizing trade-off analysis to balance conflicting priorities.

‣ Project Governance: Maintained living project artifacts (Charters, Risk Registers) to ensure 100% audit readiness.

Core Competencies:

Management Consulting • Business Strategy • Market Analysis • Data Visualization (Tableau) • Feasibility Studies • Stakeholder Management • Project Governance • Requirements Gathering

Cross-functional operations professional with a strong foundation in supply chain management, financial reconciliation, and process optimization.

Key Achievements:

‣ Financial Reconciliation: Led the reconciliation of ~85% of supplier accounts across a 5-year backlog, enabling a transition to automated payments.

‣ Process Improvement: Centralized documentation for Purchase Requisitions and Goods Receipts, streamlining the 3-way matching process.

‣ Supply Chain Operations: Coordinated vendor delivery schedules and maintained risk registers to mitigate supply chain disruptions.

‣ Cost Analysis: Supported product costing initiatives to align production schedules with financial actuals, enhancing profitability analysis.

Core Competencies:

Supply Chain Management • Financial Reconciliation • ERP Systems (BPCS) • Inventory Control • Process Improvement • Vendor Management • Cost Analysis • Risk Management