Manager of managers leading engineering for key fintech product verticals at BILL, a leading financial automation platform. Most recently (November 2025) expanded scope to oversee ERP/accounting software integrations and sync capabilities with a 20-engineer team. Previously drove the next-generation Accounts Receivables product suite, delivering AI-enabled solutions that automate workflows and accelerate customer cash flow.

• Drove 34% overall growth in Receivables Total Payment Volume (TPV) and 75% growth in credit card transaction volume through innovative feature delivery and platform optimizations.

• Led cross-functional teams to build AI-powered Accounts Receivables solutions, including estimate-to-invoice conversion, intelligent invoicing, tone-based email generation, and proactive payment reminders - streamlining workflows and enabling customers to get paid faster.

• Integrated Lean Six Sigma Black Belt principles with AI tools to establish development/testing guardrails, achieving 30% improvement in team velocity, 60%+ enhancement in feature quality, and codebase modernization in just 6 months—resulting in 4–5% uplift in product engagement.

• Owned technical strategy and multi-year engineering roadmaps for product verticals, securing cross-functional alignment with Product, Design, Architecture, and executive stakeholders to prioritize scalable, high-impact initiatives.

• Scaled and mentored teams from 10 to 20 engineers; coached successor who continues to drive major outcomes for Receivables organization post-scope expansion.

• Navigated two company-wide layoffs (2023 and 2025) with zero attrition on my teams via transparent communication; post-layoffs, inspired innovation and greater AI adoption to accelerate business impact.

• Fostered high-morale, resilient engineering culture focused on rapid, frequent, high-quality deliveries in Agile environment.

Led growth-focused engineering teams responsible for user signup, onboarding, first-time user experiences, billing, and subscription management at BILL. Owned technical strategy for top-of-funnel platforms, delivering modular, scalable foundations that accelerated customer acquisition and retention while eliminating technical debt.

• Drove >50% improvement in web performance and >95% reduction in technical debt and defects backlog, establishing a robust, defect-free foundation for rapid feature delivery.

• Delivered high-impact onboarding, retention, and subscription features on time, within budget, and with exceptional quality, directly contributing to improved user activation and long-term customer value.

• Introduced process enhancements rooted in Lean Six Sigma principles, boosting team productivity, velocity, and job satisfaction—fostering visibly happier teams and reinforcing my belief that “happy teams lead to happy customers.”

• Built and mentored high-performing engineering organization focused on modular architecture and scalability, enabling sustained growth during BILL’s expansion phase.

• Collaborated cross-functionally with Product, Design, and Marketing to align engineering roadmaps with growth objectives, ensuring seamless user experiences from signup through monetization.

Led a ~75-person engineering organization (FTEs + onshore/offshore contractors) managing 15+ teams to deliver non-transactional e-commerce experiences across all 6 Williams-Sonoma brands (Williams-Sonoma, Pottery Barn, Pottery Barn Kids, PB Teens, West Elm, and Mark & Graham). Owned technical strategy and multi-year roadmaps for product discovery, selection, and registry domains in a highly seasonal, high-traffic retail environment.

• Scaled and empowered a large, distributed organization focused on engineer growth, well-being, and high-morale culture—fostering collaboration and innovation while delivering performant, high-quality features.

• Successfully navigated the COVID-19 pandemic transition from on-site to fully remote operations, dynamically scaling organization size down and back up based on business needs while ensuring uninterrupted delivery.

• Prioritized and accelerated mission-critical omnichannel features including Buy Online Pickup In-Store (BOPIS) and Buy Online Ship To Store (BOSTS), enabling business continuity and revenue preservation during unprecedented retail disruptions.

• Drove 40%+ site-wide performance improvements in 2019, reducing average page load times to ~2.5 seconds—enhancing user experience, SEO rankings, and conversion across all brands.

• Established cross-functional partnerships with Product, Design, Architecture, and brand stakeholders to align engineering roadmaps with evolving business priorities and seasonal demands.

• Implemented process optimizations that accelerated delivery velocity while maintaining exceptional quality and scalability standards.

• Built resilient teams capable of handling peak traffic surges and rapid pivots, ensuring platform stability in a competitive omni-channel retail landscape.

Leading a team of 5-7 UI engineers embarked on creating the next generation UI platform at Macy's. Working on React and Vue and finding the right balance in the ever changing, super fluid UI landscape. This role involves coaching and mentoring the UI engineers, code reviews, design reviews and platform presentations. I am currently working on building a set of UI components that would be highly configurable and reusable and possibly open sourced in the future.

Coordinated a company wide domain consolidation effort involving changes to over 30 artifacts, several third parties and Akamai. Worked along with the Project manager in making sure that all teams delivered in a timely and co-ordinated manner to achieve a clean and crisp push to production.

Working on delivering various UI features on the Macy's Mobile website used by millions across the US. Coding in Backbone and Node, worked on Internationalization, Web Accessibility, Responsive, Akamai routing and caching initiatives. Worked on defining the UI architecture of the mobile website.