Project: Delta, Delta Professional

• Designed end-to-end UX and UI for an enterprise platform, transforming legacy Salesforce workflows into high-fidelity Figma comps using the Delta design system.

• Developed detailed user flows and scalable interaction patterns while collaborating closely with engineers and stakeholders to adapt the design system to edge cases and complex states.

• Delivered thoughtful information architecture and system-level design thinking for a C-suite–facing tool within Delta’s digital ecosystem, which serves 180M+ users and drives $22B+ in online revenue annually.

Project: Delta, Agency Contracting

• Led the end-to-end design process for an agency contracting platform that consolidates multiple workflows into a single product, streamlining operations for hundreds of Delta employees.

• Conducted in-depth research to map process flows and feature relationships, integrating business strategy with user needs to ensure a cohesive and intuitive product experience.

• Designed comprehensive UX and UI solutions, transforming complex data architecture into user-friendly interfaces, leveraging Delta's "Fresh Air" design library and the Salesforce design system.

Project: UXR Chatbot and Synthesis Tool

• Developed a UXR chatbot tool using Python and Streamlit, integrating Carbon Design components to create an intuitive web interface

• Conceptualized and sketched the next step of the research tool, which revolutionizes research analysis by guiding users through each step of the design process

• Architected a hybrid interface that seamlessly merges tabular and chatbot functionality, leveraging AI to synthesize data while empowering users to control the level of AI assistance

Project: Create a physicalization that showcases the migration patterns and plumage color variations of native birds to the Atlanta area using eBird data exemplified through a physical creation and Augmented Reality.

• Spearheaded designs for bird physicalization project in the EcoCommons at Georgia Tech using augmented reality and eBird data

• Designed preliminary sketches and hi-fidelity mockups of the physicalization and space

• Implemented augmented reality using eBird data into the space to provide the audience with a deeper understanding of bird migration patterns and plumage

• Created project proposals to present to leadership for grant applications and final build permit

Project: Redesign TrainTrack, an internal IBM platform designed to keep track of employee learning paths and career changes

• Collaborated with the UX team in Atlanta to work on a platform for internal path changes in IBM

• Applied visual design principles to organize, format, and create an interface with an seamless flow

• Created hi-fidelity mockups of the web platform using Figma, a collaborative interface design tool

• Worked with lead UX designers and project managers to create useable and effective mockups that addressed user's needs and challenges

• Led shift to virtual content delivery during Covid-19, directing the marketing team in social media, analytics, and promotional initiatives

• Directed marketing for leadership talks, workshops, and networking events, consistently hosting over 100 attendees at large-scale events

• Created promotional flyers for each event and ran the Instagram, Facebook, and LinkedIn platforms

• Designed branded content such as shirts, brand guidelines, and logo

• Designed logos, graphic materials, motion graphics, and websites for CHAI open source tools

• Implemented social media use for open source tools and created frameworks for social media posts

• Developed websites using HTML, CSS, and JavaScript as well as Wordpress from prototypes on Figma

• Created style guides to assist in brand consistency of each open source tool brand on all platforms