• Created and implemented onboarding procedure from the ground up of end-to-end Property
Management SaaS platform, from post-contract to autopilot stages. Jack of all trades.
• Managed landlord relationships for the entire Ithaca market. Negotiated with landlords
resulting in trial runs and finalizing in a few contracts. Go to person for product troubleshooting.
• Refactored static Django pages into React SPA, reducing code clutter and improving frontend
continuity for end users.
• Developed customer resources including filming and production of demo videos, necessary
onboarding documents, such as best practices, FAQ, and user guide.
• Led interns in carrying multi-campus (Ithaca & Cornell) marketing campaign resulting in
peak traffic to the site in mid March.