Host Network, Network Infrastructure

• Founded Eve, an LLM-powered AIOps platform for Uber’s core infrastructure, reducing incident diagnosis time from ~60 to ~7 minutes by automating triage and root cause analysis across distributed systems

• Designed a hierarchical multi-agent system (LangGraph) with controlled tool access and dual-mode execution, combining runbook automation for high-frequency alerts (~40% of incidents) with free-form reasoning across the infrastructure stack, across host, data-center network, and internet edge

• Built a dynamic telemetry query and hypothesis engine that generates and evaluates hypotheses over time-series data using correlation models and statistical analysis to identify causal relationships across services and infrastructure layers

• Founded NetOS, Uber’s infrastructure observability and operations platform spanning multi-cloud and on-prem environments; led development from scratch using TypeScript, React, and GraphQL, driving adoption across engineering orgs and standardizing telemetry and self-service debugging

API platform

• Led a large-scale framework upgrade of the Python API gateway (Sanic), upgrading core dependencies with zero production incidents

• Deployed a dedicated platform instance for a critical product launch and authored a reusable playbook to standardize future deployments

• Enhanced system observability by building monitoring and alerting (Prometheus) for production reliability

• Led performance optimization of the Monthly-End Review, achieving 40% reduction in P99 time-to-interactive by eliminating data-fetch bottlenecks and optimizing React rendering

• Diagnosed and resolved bottlenecks in a Spring-based microservice (Kafka/JMS ingestion), improving P99 latency by 90% and enhancing monitoring and alerting

• Built the Smart Page Break for financial reports (Java), achieving 88% adoption across 1M+ monthly uses

Full stack web development using C# and Javascript

• Implemented new front end pages using Angular.js

• Designed MySQL database for the storage of ticket and customer information