Hoboken, New Jersey, United States
• Led the internationalization and multi-tenancy strategy for Merch One, enabling successful launches in Canada and Mexico and supporting hundreds of international associates across multiple markets.
• Led UI implementation for Wally, a GenAI-powered assistant, achieving over 90% adoption and significantly improving associate productivity across Merch One.
• Contributed to the design and implementation of automated evaluation processes for GenAI features, improving reliability and iteration speed.
• Participated in the creation of an automated evaluation process for Wally.
• Guided a cross-team technology compliance initiative, ensuring all front-end tools, frameworks, and dependencies aligned with company-wide standards.
• Served as primary owner and point of contact for the Quantum Metrics digital analytics platform; drove adoption through training and office hours, led feature integrations, and managed vendor relationships and contract renewals.