As a Design Program Associate at On Deck, I helped scale a design education startup from $100k to $700k in revenue within one year.
Key Highlights:
• Conducted user research and synthesized insights to enhance the On Deck Community Platform experience for 200% user growth.
• Partnered cross-functionally with a team of 2 designers, 3 PMs, 1 PO, and 3 engineers to advocate for user-centered design. Clarified requirements, identified solutions, and unblocked stakeholders.
• Curated & collaborated on over 20+ learning modules across 3 tracks for an international cohort of 100+ design managers, IC designers, and first-time designers.
• Supported shaping product ops infrastructure to support the entire program lifecycle from discovery to annual recap. Facilitated meetings driving progress against sprints.
• Took the initiative to build design team documentation, frameworks, tools, and processes from scratch to support scaling.