Software Developer | Member Technical Staff in ManageEngine ServiceDeskPlus team
• Lead developer in building scalable frameworks to incorporate the ‘Right to erasure’ capability mandated by the European Union’s General Data Protection Regulation (GDPR). The frameworks handle the anonymization of the user data.
• Developed a multi-threaded database crawler framework for automatic identification and merging of duplicate user data. Integrated the framework as a dashboard using REST architecture, Struts MVC, HTML, CSS, jQuery, JSON, and AJAX. Reduced the processing time from a few hours to a minute.
• Added password protection capabilities to the application’s data backup process using AES 256 encryption library in Java.
• Enhanced the backup/restore functionality with a custom resource monitor to proactively detect and avoid application server downtime, reducing cases of server crashes by 99%.
• Interacted with customers, resolved platform-specific issues in Postgres and MSSQL database environments, and developed customized add-on API tools using Java, JSP, and AJAX.