• Lead and scale a 15+ person product and program organization delivering multi-year platform initiatives aligned to enterprise strategic priorities -- including Venmo, PayPal Checkout and BNPL

• Building 0→1 platform products enabling capability discovery, self-serve adoption, and standardized integration across risk, identity, and compliance services

Led enterprise-wide product initiative to reduce negative customer experiences across PayPal’s platform.

• Generated >$100M in annual revenue impact and reduced operational costs by $20M

• Partnered across Product, Risk, Compliance, Data Science, and Customer Service to redesign platform flows

• Influenced roadmap prioritization across multiple business units

• Built scalable governance and execution framework to sustain improvements

Owned roadmap for enterprise-wide customer service platform convergence across subsidiaries.

• Unified fragmented servicing systems into a standardized platform model

• Expanded platform capabilities to Sales and Merchant Services teams

Drove product and growth strategy across portfolios ranging from $100M–$10B in annual revenue.

• Identified growth vectors and competitive positioning for core payments products

• Led AI infrastructure strategy assessment resulting in leadership investment approval

• Evaluated blockchain and crypto landscape to inform executive go-forward strategy

• Supported business unit transformation through org design, RASCI frameworks, and cost-neutral restructuring

• Delivered board-ready competitive analysis across global payments ecosystem

Led North America partnerships for Braintree’s Startup Blueprint program driving adoption among high-growth startups.

• Partnered with 40+ top-tier VC firms (Y Combinator, TechStars, 500 Startups)

• Onboarded 1,000+ startups generating >$100M payment volume

• Positioned PayPal/Braintree as preferred payments partner within startup ecosystem

• Spoke at industry conferences including Signal, TechCrunch Disrupt Hackathon, and Tech Cocktail