Team: Pricing and Promotions
• Ideated, prototyped, tested, and documented the HLD and LLD changes to enable an end-to-end pipeline for delivery executives to assess the item exchanged by the customer; increasing doorstep acceptance rate by ~40%.
• Enhanced an offer format to incentivize customers to purchase products from the same brand again by working on microservices across the stack; led to an increase in 3 million GMV.
• Owned the platform to recommend promotions to sellers on the dashboard by extensively utilizing CRUD APIs for MySQL.
• Architected and developed a conversational chatbot to respond to queries raised by business users of the pricing platform; cutting down the number of on-call tickets by ~20% and improved turn-around time drastically.
• Initiated setting up alerts such as disk usage, ping alerts, 5xx responses for system health checks of various microservices utilized in the team.