• Generated millions in revenue by leading the design, planning, and execution of Identity Federation support for four Dialogflow consoles, driving cross-functional teams to ensure timely and accurate delivery.
• Ensured 99.9% service uptime by guiding cross-functional alignments, defining SLOs, and launch of a token-based LLM rate limiting system for Dialogflow using C++, Java, Kotlin, and Guice.
• Led the development of the Travel AI MVP, a Generative AI travel planning tool. Defined team priorities and architected core infrastructure, LLM agent, integrations with YouTube and Places APIs, and CI/CD pipelines for version control and deployment using GCP, Python, Terraform, Vertex AI, Dialogflow, and FastAPI.
• Drove the GA release of AML AI, a GCP product generating millions in revenue; built key features, identified and resolved GA-blocking issues, and boosted profits via billing enhancements using Go and BigQuery.
• Elevated customer experience by designing and integrating compliance monitoring systems, and enhanced product's reliability through comprehensive testing strategy using Go, Python, Bazel, and Protobuf.