San Francisco, California, United States
Led critical integrations on short timelines. Protected uninterrupted service and over $6M in quick collections.
• Balance Integration:
▫ Implemented financial integration in 6 weeks, eliminating the need for Finance to manually coordinate customer collections, freeing them to focus on quicker invoicing, enabling rapid collection of $6M, and reducing Airhouse’s interest expense. Prevented company shutdown.
• Circular Inventory Fix
▫ Resolved nested circular logic in key inventory calculations, enhancing system reliability, eliminating over/under selling—a major customer pain point—and improving platform clarity for customers. Saved Customer Service 6 hours of support time per week and Engineering 3 hours.
• Shopify Mandatory Upgrades
▫ Secured managerial support and drove the project to completion before the critical deadline, safeguarding operations for 99%+ of our business.
▫ Overhauled order ingestion and fulfillment logic to align with Shopify’s latest version.
▫ Enhanced customer messaging and user experience regarding order fulfillment.
▫ Engineered custom Django Middleware to log protected data access.
▫ Formulated a cutover strategy and collaboratively resolved a post-deployment production issue.