Senior UX Designer working on enterprise-scale e-commerce and account management experiences, focused on simplifying complex workflows and supporting cross-functional teams through discovery and delivery.

• Lead UX design for complex, multi-step enterprise workflows across account and e-commerce experiences

• Partner closely with product, engineering, and accessibility to clarify requirements and make practical design decisions

• Plan and conduct usability testing and accessibility reviews to inform design direction and iteration

• Create wireframes, prototypes, and supporting documentation to align teams and support implementation

• Contribute to ongoing improvements in design consistency and usability across the platform

Senior UX Designer working on large-scale e-commerce and account management experiences with a focus on usability, consistency, and collaboration within a large, fast-moving organization.

• Designed and iterated on customer-facing UX flows in collaboration with product and engineering

• Contributed to design system usage and documentation to support consistency at scale

• Supported research and testing efforts to validate design decisions

• Worked within established frameworks while advocating for clarity and usability

Senior UX Designer supporting member-facing digital experiences in a regulated, accessibility-conscious environment.

• Led UX design for member-focused experiences, balancing usability, accessibility, and business goals.

• Collaborated with cross-functional partners to translate research insights into design improvements

• Supported usability testing and iteration to improve clarity and engagement

• Worked within tight timelines and constraints common to large organizations

Senior UX Designer contributing to internal and customer-facing tools, with a focus on research-informed design and rapid iteration.

• Designed UX solutions for complex internal and support-related workflows

• Partnered with researchers and product managers to incorporate user feedback

• Created wireframes and prototypes to explore and validate design concepts

• Supported rapid iteration in a highly collaborative environment

UX Designer contributing to design system and framework efforts across multiple product teams.

• Contributed to the design system and supporting documentation used across teams

• Helped designers apply research guidance and UX standards consistently

• Collaborated with cross-functional partners to support scalable design practices