• Drove 25% increase in organic newsletter signups by architecting and building a recommendation engine powered by subscriber traffic patterns

• Designed and implemented an automated content-tagging system with a 70% tag acceptance rate, creating a new revenue opportunity for sponsored topic pages while adding depth to our audience cohorts

• Led an org-wide database mentorship initiative that involved pairing with each backend engineer to teach them about query optimization, leading to 20% faster median response times across all services in just 3 months

• Improved the performance review scores of two junior engineers through one-on-one mentorship, coaching, and advocacy - leading to one engineer's promotion in their next eligible promotion cycle

• Wrote a guide for safe database migrations which eliminated migration-related outages in 2025

• Architected and oversaw the implementation of our newest product

• Paired with the Real-Time Coaching team to ensure that their advanced reporting features were performant and delivered on time

• Championed the adoption of AWS Aurora, which significantly increased the scalability and resiliency of our production database

• Created and facilitated a Postgres course to help engineers across multiple teams level up their database skills

• Formalized the first iteration of a mentorship framework for junior developers at Balto

• Led the overhaul of a failing service a month ahead of schedule, reducing query time from a 90s response time down to under 500ms

• Identified table volume limitations early in our new QA service, developing and carrying out the implementation of a reporting pattern that reduces our volume by a factor of 1,000

• Mentored my two newest teammates to ensure that they were able to contribute meaningfully to the team in half of the normal ramp-up time without any significant drop to team momentum

• Created and facilitated a short-term working group to address the limitations of our core architecture before the limitations become a problem

• Created and facilitated #hack-pack - a group of 35 non-engineers who want to learn to code

• Presented at least monthly to our engineering guilds to introduce concepts and patterns

• Designed and implemented the database relationships for Real-Time QA, which shipped to beta customers two weeks ahead of schedule and has generated > $4M in ARR

• Optimized indexing on our largest table at the time to reduce query times by 90%

• Implemented our first load test in order ensure that our most crucial features scale