• Member of the Engineering Development Group - Split time between development projects and providing technical support to MathWorks customers.
• Delivered prompt, accurate, and thorough solutions to technical queries, resolving over 100 technical support cases. Authored and contributed technical articles on MATLAB Answers, enhancing the community's knowledge base.
• Actively participated in new hire recruiting and interviewing, conducting over 90 technical interviews (both phone and in-person).
• Became a Technical Coach and Operations Lead - coached new engineers on efficient technical problem-solving and devised high-level strategies for the team.
• Migrated a BackboneJS web service to ReactJS, modernizing the application architecture and significantly improving performance. Displayed web service results in a React front end using ag-grid.
• Evaluated various testing frameworks for a JavaScript web application, selecting Jest for unit tests.
• Authored unit and integration tests, improving testing coverage and recommending architecture changes to ensure system testability.