Tech lead for Apps team. Previously: deterministic AI team, automations team.

• Developed and maintained web automation and machine learning tools to support Revenue Cycle Management processes for hospital clients. Utilized Python, JavaScript, TypeScript, Node.js, Kubernetes, Docker, PostgreSQL, Puppeteer, and Playwright to streamline operations and improve accuracy.

• Designed and managed APIs for hospital claim and prior authorization verification, helping ensure timely insurer reimbursements and reducing administrative burden. Built with Python and FastAPI.

• Standardized monitoring metrics and alerting systems across the engineering org using Grafana, Kibana, InfluxDB, PostgreSQL, and YAML, improving observability and incident response.

• Led a Women in Tech affinity group (10–15 members), organizing company-wide lunch tech talks across four U.S. time zones. Mentored junior engineers on technical growth, career development, and AWS certification preparation.

• Led end-to-end design and launch of Audible shopping notifications on Alexa, managing a cross-functional team of 4 engineers over 9 months. Delivered 5.2M notifications within the first 2 months, contributing to an 11% uplift in consumption revenue.

• Designed and shipped Audible membership subscription features for Alexa across 7 global marketplaces. Led a 5-engineer team to deliver personalized user experiences based on customer segmentation, handling 70K+ daily requests (120K+ at peak).

• Directed the audit and migration of AWS resources across accounts, leading 6 engineers and aligning with 3 stakeholder teams. Achieved cost savings on DynamoDB, added encryption to Kinesis streams, and maintained full metrics coverage.

• Independently built and launched a high-visibility purchasing feature in one week as a side project. Resulted in 7K+ daily requests and a 240% increase in listening consumption over 6 months.

• Worked primarily with Java, Git, Alexa SDK, and AWS, contributing to scalable, production-ready backend systems.

• Participated in site reliability engineering (SRE) on-call rotation, resolving outages, security incidents, and customer-facing issues every 6 weeks.

• Mentored a 2020 summer intern, providing daily milestone planning and technical guidance on a React & Spring web application.

• Career mentor for Amazon Women in Engineering interns (2018, 2019, 2021), leading weekly 1:1s to coach interns on feedback, team dynamics, and AWS certification preparation.

• Launched an Audible promotional feature on the iOS Kindle app using Objective-C, and authored technical documentation to ensure feature parity across iOS, Android, and Web platforms.

• Delivered multiple incremental releases of the Audible app on Amazon Fire devices, working extensively with the Android SDK in Java and Kotlin to ensure stability and performance.

• Mentored a 2018 summer intern, providing weekly milestone planning and technical guidance on an Android project built in Java.

• Held weekly drop-in hours where I helped algorithms students review key concepts and natural science students debug Matlab and Python code.

• Graded algorithms students’ homework assignments and led algorithms review sessions before exams.