Developed a Customer Service Agent application using React.js and Node.js, enabling back-office professionals to manage customer data, address queries, and handle service cases effectively. Utilized React Hooks (useEffect, useState) to manage component logic, improve performance, and support efficient data lifecycle and resource cleanup.

Implemented Redux for global state management and seamless data flow across React components, improving scalability and code maintainability. Integrated React Router for SPA navigation, including dynamic routing, route protection, and lazy loading for performance optimization. Leveraged ES6+ features like async/await, arrow functions, and restructuring to write modular, clean, and maintainable JavaScript code.