• Led the development of 4 projects for BillGO's front-end team collaborating with 10 engineers and 5 cross functional teams

o Spearheaded the development of a new user experience for the app's front-end

o Led the team in modernizing our tech stack with React Native, grasping the intricacies of a new codebase architecture

o Prioritized and managed the product backlog for our legacy React application, addressing bugs & enhancements, and reducing technical debt alongside the React Native transition

o Launched an application for Customer Service Representatives (CSRs) to manage incidents, user and payment information

• Developed responsive, accessible, user interface components for the Bill Pay platform using React, JavaScript, and TypeScript

• Built an administrative portal from scratch with 30+ features for BillGO's clients and internal teams to manage user information, incidents, and payments

• Implemented unit tests using Jest framework, achieving 80% test coverage following a TDD approach

• Worked closely with the UX design team during design thinking sessions to identify gaps, and designed reusable components

• Collaborated with product team to identify gaps in existing features and define new features aligned with business objectives

• Automated the UI team’s release process reducing manual effort by 95% and improving operational efficiency

• Facilitated pre-planning, planning, grooming, sprint review, retrospective meetings, and daily stand-ups as the Scrum Master

• Analyzed the sprint history and adjusted the sprint velocity by 22% to allow sufficient time for code reviews and testing

• Led technical discussions with developers while also presenting roadmaps, sprint goals, progress, and outcomes to executive leadership for each sprint

• Proposed and developed a prototype of a GenAI-powered conversational AI chatbot that helps reduce the volume of requests processed by the Customer Service team and offers personalization

• Led a development team to build responsive web applications using MERN (MongoDB, Express, React, Node.js) stack along with an active contribution to front-end and back-end development.

o Built and successfully launched a gamification application (GameOn) for the IBM Cloud Sales Enablement team, motivating sellers to monitor their learning progress through a point-and-award system.

o Engaged actively in all phases of Product development life cycle and Software development life cycle.

o Improved user engagement by 10-fold since its launch growing active users and increasing user adoption through continuous feature enhancements.

o Rewarded with OTAA (Outstanding Technical Achievement Award) for my contribution to building GameOn platform.

• Mentored junior developers and interns in the team.

• Conducted a cost-benefit analysis and achieved a 30% reduction in migrating an existing VM-based application to IBM Cloud.

• Negotiated the project budget skillfully, achieving a 20% reduction in costs while integrating applications from other teams.

• Automated and scheduled tasks to query data and generate analytics reports used by higher management.

• Performed sentiment analysis of COVID news articles for Data Science team and created visualizations with statistical insights.

• Proposed and built a prototype for an exclusive hackathon management platform for IBM by streamlining existing services.

• Formulated automation test plans, oversaw test execution progress, and assumed full responsibility for crafting automation test scripts catering to functional, integration, and end-to-end testing.

• Achieved a 90% reduction in regression test execution time, cutting total test time from 5 hours to 30 minutes.

• Identified potential gaps and communicated them to product, design, and development teams.

• Gained hands-on experience in different testing types - unit, integration, smoke, black-box, white-box, and regression testing.

• Operated within an agile workflow model, actively participating in daily scrum meetings, sprint planning, and reviews.

• Served as a Team-Lead overseeing a team of 4 members while mentoring new hires and interns.

o Received 'A-team' and 'Dream team' awards for defect-free application launches despite tight timelines.