• Manage and launch projects from start to completion; Lead projects/delegate as needed.

• Create Project Plans and presentations (showcased to various stakeholders).

• Work with various research (User Studies) teams to identify new space requirements for reconfigurations and conversions of new lab spaces - also included cross-collaboration with space planners, EHS, procurement, logistics, facilities, IT systems and construction management.

• Design floor plans using interior design software.

• Set up automated rules/commands in task management system.

• Participate in a dozen vendor management syncs throughout week, maintaining cross-functional communications/updates between various teams.

Tools used: excel, smartsheet, powerpoint, design software

• Manage/launch projects from start to completion (100+ global partners, 30+ languages).

• Participate in global management syncs, as well as maintain cross-functional communications/updates with the aim of addressing project needs (liaison between upper management, clients, consultants, engineering, and global counterparts).

• On management team leading 30-40 on-site consultants.

• Launch/delegate new projects; manage progress/deadlines using Wrike and other Project Management tools like Microsoft Teams.

• Interview/test/assess candidates for linguistic specialties. Create specialized assessments using SurveyMonkey.

• Meetings with Engineering to discuss usability insights and methods of improving system UI.

• Set up tools (data, reports, folders, files) before assigned to team.

• Data (XML) and issue analysis for global partners - using Sublime Text, iOS Numbers, excel.

• Triage new processes and systems (as well as be POC) to wider team.

• QA check complex reports before delivering to upper management.

• Approve structural changes (inquiries from wider team) within CMS system.

• Track team schedules, ensuring proper coverage.

• Set up team-wide weekly presentation; Design templates, graphic/visual content, and training material.

Partner Localization:

• Complex quality review and analysis of data mapping / content delivered by global partners (XML code).

• Final review of reports before they’re delivered to global partners (excel).

• Met with worldwide team members and management to discuss insights, recurring issues, or any larger issues concerning data/content provided from global partners.

• Quality checks of artwork to ensure meeting of system specifications.

• Trained new team members to ensure detailed processes are properly streamlined, retained and carried out.

• System Mapping: Pinpoint root causes of system discrepancies by tracing and analyzing system behaviors.

• Art Annotation: Review miscellaneous art and pinpoint which markets they belong in.

• Solved more complex or sensitive cases which are escalated from other curators - and give approval for any major structural changes within content system.

• Met with management and training team to present significant insights which may be pointing to bigger systematic issues or on a business level.

• Pinpointed gaps in training processes or documentation and meet with management to present insights.

• Created and documented training material in Confluence.

• Ensured best curation standards by collaborating with international cross-functional teams to curate, monitor, and improve quality of content and data.

• Curated metadata, monitor and fix structural issues within content, research and solve problems in internal content management system - as well as spot any significant or recurring patterns within system which may be pointing to bigger systematic issues.

• Trained new curators on various processes involving curation and structural fixes.

• Listened closely to client’s needs and collaborated with team to conceptualize and design the brand’s website/app from scratch. Also created a customized logo for the client.

• Researched target audience and competing brands/trends to create robust User Personas.

• Information architecture and organization of brand’s products and offerings.

• Brainstormed sketches, created wireframes and worked with team to create unified vision, as well as User Flow charts.

• Designed streamlined prototype, also incorporating images of brand’s products.

• Performed usability testing of app and identified any potential areas of improvement.