Microsoft Copilot Studio

Conversational AI

[CHIMPS Lab (Computer-Human Interaction: Mobility Privacy Security)]

• Led MVP design and shipped a web-based discussion platform for auditing algorithmic biases to build a trustworthy AI for Amazon Research and NSF.

• Formulated information architecture, wireframe, and user flow based on user research and close collaboration with AI/ML researchers.

• Conducted user research through storyboarding and usability testing with interactive Figma prototypes.

[Capstone Project with InterDigital]

• Defined human factors for Designing AR experiences enabled by 6G.

• Prototyped potential use cases of immersive technology in public places.

• Built multiple prototypes to demonstrate and test our ideas with end-users and refined them through an iterative process.

• Validated our ideas through usability testing and user interviews.

• Spearheaded UX efforts to increase user engagement of AI-powered medical products; achieving a 200% new user growth and a 700% total sales profit increase.

• Designed enterprise software for multiple stakeholders, such as large hospitals, public clinics, and medical device companies (GE, Fujifilm, Philips). The product was launched in 80+ countries.

• Led the design strategy of products for international conferences and optimization for medical regulation approvals, including the FDA.

• Designed quiz version and COVID-19 version of radiology products.

• Initiated and spearheaded building the first product design system for the entire company.

• Proposed UX solutions and prototyped the experience using a voice assistant, home IoT devices, and a native mobile app targeting families with babies.

• Created user interfaces and visuals for the post-launch features of a smart home IoT product.

• Analyzed user research data and visualized research insights of cosmetic fragrances for executive presentations.

• Collaborated with chemical engineers and user researchers to classify keywords, images, and colors for representing different scents.