• Worked with the technical co-founder to develop a search-filtering feature using React and Ruby on Rails.

• The feature that was merged into production allowed users to shortlist properties within a selected area, filter the results, and associate Google maps for the user.

• Responded to customer inquiries, quickly triaged and resolved issues by working with product teams, and scientists to ensure customers were successful.

• Reproducing the issues in the lab from customer samples.

• Successfully trained new hires on Tissue Transplant (HLA) products.