Hyderabad, Telangana, India
• Engineered advanced agentic AI systems leveraging tool and function calling to orchestrate complex, multi-step workflows, integrating advanced LLMs like OpenAI, Anthropic, and Mistral to power both parallel and sequential task execution.
• Optimized machine learning models using TensorFlow and Keras, enabling live data processing and achieving a 20% reduction in inference time for real-time user queries.
• Single handedly researched, developed, and iteratively refined 70+ prompts for intent-entity recognition, and contextual query handling, enhancing response quality by 30% for EVA (Enterprise Virtual Assistant), the next-gen AI product.
• Orchestrated data flow using REST APIs for seamless communication between EVA’s agents and external systems like Jira, HubSpot, and Zendesk, supporting over 1.2 million API calls per month with a 99.9% uptime.
• Maintained user level session using Redis in order to support follow up questions from the user.