Austin, Texas, United States
• Owned architecture and delivery of multiple features on a centralized React platform serving 100K+ global users, partnering with PMs, Designers, and 3–5 engineering teams to define product scope and execution strategy.
• Built a mission-critical emergency contact management system (React, TypeScript, Node, DynamoDB), improving operational accuracy and saving $3.7M annually across global sites.
• Designed and delivered a full-stack greenfield experience (React, Redux, Node, AWS) that reduced workflow handle time by 20 seconds/user, generating $250K+ annual efficiency impact; authored APIs, data models, reliability patterns and co-drove product spec with PM & UX for emergency-contact UX
• Emergency-contact UI reduced support escalations 18 % → ~2 K fewer user complaints/mo.
• Led design reviews and mentored 5 engineers (junior → mid-level), driving code quality, architectural consistency, and faster delivery cycles.
• Improved system resilience through enhanced observability, structured logs, and UI fallback mechanisms, reducing support load and improving incident resolution speed.