Drive technical programs to operationalize Incident Management & improve reliability of critical Facebook Infrastructure

Strategize solutions to continuously evolve systems and improve processes across the Facebook product portfolio to increase scalability and reliability of critical infrastructure

Manage the service delivery and implementation of transaction banking financial systems within mid-market financial institutions in the US market. Lead process improvement programs across the US Payments Business Unit in an effort to increase professional services scalability and time to customer value.

Managed Voice of the Customer of a Oaktree Capital company by leading the development and implementation of a robust hardware-agnostic SaaS solution to support the O&M of clean energy infrastructure for performance monitoring, asset management, and optimization for plant operators, owners and project investors. Oversaw migration of people, processes, and data as a part of the transition to increase customer experience, scalability, and reduce opex.

Global Asset Management (Services): SunEdison. Led technological and functional workstreams to replace legacy EAM System in LATAM, EMEA, APAC & NAMR for SunEdison Asset Management division and the Semiconductor subsidiary. Directed the end-to-end SDLC, design, and implementation of customized SaaS based EAM modules/applications & mobile solution to maximize the longevity of power generating assets. Enterprise Asset Management (EAM) to manage 7GW+ of managed services by 500+ users in 12 countries