Worked on cluster job scheduling and cluster reservation scheduling for TOP (automated testing on load performance) as well as other usability enhancements/features requested by developers for TOP. Participated in presentations/booths regarding this topic

Independently teach and guide 30+ students on lab assignments on a weekly basis. Mentor students on any concerns and questions regarding assignments and projects during office hours. Grade assignments and provide feedback to assist students in their understanding of the course

Assist students and faculty about the use of information technology and facilitate resolutions to problems pertaining to connecting to the wifi, printing on campus, and managing pods accounts

Reimaged Windows 10 Enterprise on company desktops to run updates and software more efficiently. Configured open source asset management software SnipeIT, inputted items from the IT storage, and linked SMTP mail server to the management site to allow the IT department to manage inventory