Salem, Oregon, United States
FAST is a software company creating solutions for government agencies. Since being hired as part of the 2022 graduate intake, I have been working as part of the Support Team responsible for the state of Oregon’s tax system:
Worked on a major version upgrade as well as four service packs:
Creating test plans, training clients, and resolving issues
Assisted client IT staff to identify, resolve, and fix bugs and issues
Led a team of three members to deliver a knowledge transfer project focused on the billing process
Creation of Visual Basic business objects as part of the nightly batch processing
Extensive use of SQL as a tool to locate data issues as well as optimize the runtime of queries