Skylight is a digital consultancy using design and technology to help government agencies deliver better public services.

Designed a desktop application to modernize and streamline weather data ingestion and subscriptions within the Air Force.

Clients: United States Air Force

(Previously Pivotal Labs)

• Worked collaboratively with product managers and engineers. Owned the entire design process from concept/research to shipping.

• Influence product strategy through research insights

• Educate development team and stakeholders on the values and practices of agile development, lean software development and user-centered design.

Clients include: Fedex, US Space Force (Section 31), CCD, Joint Special Operations Command (JSOC), USAF, Various NGOs

Consulted with clients from large fortune 500 companies using agile and lean methodologies to help them build software better and faster.

• Worked closely with a balanced team (PM's, engineers, designers) from both Pivotal and client side

• Led team workshops/activities such as: service blueprints, problem/solution prioritization, assumption generation, risk prioritization, card sorting, design studio, giving feedback and others

• Led research efforts, synthesis, and workshop facilitation on product teams

• Promoted tight feedback loops through designing thin slices, frequent iterations and regular communications with users

• Advocated for user-centered design to our client team and stakeholders

Clients include: Mr. Cooper, GE, US Air Force (Kessel Run), Dell, Corelogic and more

Heard Now, Inc

• Created the on-boarding experience for HEARD users

• Conducted on-site user interview with parents and teachers

• Led Red-Route analysis process to address which pain points to prioritize

• Illustrated all visuals to align with the brand

Ready Surgery

• Implemented various research methodologies (i.e. ethnographic research and user interviews)

• Ideated and tested multiple solutions to a complex data visualization problem

• Collaborated with a team to create a style guide and hi-fi visuals

• Designed and presented a pitch deck to founder summarizing research findings

WeTravel

• Applied various user research methodologies (i.e. card sorting, comprehension tests and usability tests) to identify user needs

• Redesigned website visuals and messaging to increase CRO on landing page and increase comprehension of pricing structure

• Designed and tested lo-fi and hi-fi prototypes

• Created and presented final redesign pitch deck to founders and WeTravel team

Client List: Heard Now, Ready Surgery, WeTravel