Enquire AI is an AI-powered platform that provides global subject-matter expertise to the world’s leading enterprises in real time.

• Conducted technical analysis on project requirements, evaluating feasibility, priority, and risk, as well as identifying necessary technical specifications and ensuring alignment with project budget.

• Supported the technology team to ensure alignment on product development for Enquire AI products, including the Pulse Platform, the global marketplace of the company, and Lumina, a SaaS product tailored to specific company structures.

• Performed timely security and compliance reviews, evaluating both current and potential third-party integrations to ensure compliance with required standards.

• Improved team collaboration and communication via Scrum events. Conducted training sessions to enhance technical and soft skills, resulting in improved productivity, quality, and job satisfaction.

• Led design and implementation of critical projects, such as transitioning from Amazon Chime to Zoom Video API to enhance video chat reliability, implementing a global notification system for optimal user retention across time zones, and creating a new payment and payouts user experience.

• Collaborated with cross-functional teams to create tickets, prioritize tasks, revitalize backlog items, and thoroughly document internal and external functions.

• Facilitated Scrum events, including daily stand-ups, sprint planning, review, and retrospectives to ensure team members were aligned and working towards project goals. Provided coaching and guidance to team members to increase productivity and collaboration, resulting in a reduction in overall development time.

• Worked with third-party vendor APIs, such as payment processors for payout management, email delivery platforms for user notifications, as well as B2B data providers and resume parsers for expert compliance purposes.

• Partnered with a team of developers and designers to revamp the legacy front-end application using Angular, resulting in a streamlined user experience, improved performance and modernized code base.

• Contributed to the implementation of non-regression testing sessions and continuous integration using Jenkins.

• Assumed the role of Junior Scrum Master in September 2021, working closely with the Product Owner to introduce and implement Agile methodologies, resulting in a more efficient and productive development cycle.

• Designed and implemented the business logic for Enquire AI marketplace, API services, and SaaS products.

• Developed and enhanced user-facing features to improve user experience and drive new member acquisition.

• Contributed to testing, deployment, and maintenance to ensure smooth product releases.