• As the sole designer of a sprint team accounting for the Acquia Digital Management platform, led redesigning effort for 8 feature releases, leading to a 11% increase in user adoption and 22.5% increase in account adoption.

• Mentored junior designers through one-on-one sessions, providing guidance on design best • • practices and collaboration with teams.

• Led and established Acquia Copilot (an AI assistant) from discovery research to beta release through close collaboration with 3 sprint teams, including ML engineers, a content designer, and product managers.

• Researched and built accessible and scalable design components, including inline edit and carousel. Published the AI color scheme to the design system.

• Drove accessibility adoption by leading a company-wide a11y working group, training 70+ designers/engineers on accessibility best practices through workshops.

• Founded Laolao Design to address the intersection of aging, inclusion, and human connection through thoughtful design.

• Defined the studio’s vision, strategy, and service offerings, including UX design and consulting for age-friendly digital products.

• Leading client engagements from discovery to delivery, ensuring design solutions align with both user needs and business goals.

• Conducting original research and publishing articles and social media content to advocate for inclusive, age-aware design practices.

• Exploring opportunities to develop digital tools or software that improve quality of life for aging populations.

• Leading end-to-end product design for a health-tech startup focused on empowering caregivers of seniors through a centralized digital platform.

• Collaborate directly with the CEO to define product vision and strategy and partner with engineers in agile sprints, attending grooming sessions and ensuring smooth design-to-dev handoff .

• Led the comprehensive redesign and rebranding of the organization’s website, enhancing usability and overall user experience.

• Educated and supported the board and staff in maintaining the website and executing design-related tasks, fostering self-sufficiency and consistency in digital presence.

• Managed and maintained the website, ensuring its functionality and up-to-date content.

• Collaborated closely with the President to develop and distribute regular communications, including newsletters and social media updates, to engage and inform Council members.

• Drove marketing efforts to expand the organization’s membership, including developing and implementing targeted campaigns and promotional materials.