B2B and B2C product-focused professional with 7 years of product design experience. Passionate about finding the right questions to ask and assembling and iterating on the best ideas to build great products. Website: www.vanessa0506.com
Experience
2022 — Now
2022 — Now
United States
Currently working at Monetization org and driving significant business impact and design innovation for Signals experience.
• Led the design Conversations API select and onboarding experience by leveraging AI recommendations engine, leading to a 20% increase of Conversions API setup completion rate.
• Revamped the Google Tag Manager onboarding that transformed one of the most complicated conversions API onboarding experience to a simplified and thoughtful process, leading to a 35% increase on flow completion rate. This flow also successfully graduated the Usability Peer Benchmark test.
• Revamped the Events Manager Overview page by introducing tailored dataset overview features and visualization for GBGs and SBGs, revamped the messaging framework that improved the presentation and resolution flow on this page. The flow massively exceeded the usability peer benchmark test and positioned as TOP performing usability flows among Monetization usability flows.
2021 — 2022
2021 — 2022
Gilded is a digital gold trading fintech startup that digitizes the process of buying and selling real gold bars.
• Led end-to-end design projects for both B2C and B2B products. Worked directly with the Head of Product to define specs and set goals for projects.
• Redesigned the sign-up experience by simplifying user flows, repositioning the value proposition, and conducting competitive analysis.
Revamped the gold purchase experience and the assets page by simplifying user flows, upgrading the UI, and visualizing financial information.
• Created design handoff instructions and ran educational sessions for the engineering and QA teams.
• Designed the pledge experience as a new feature on the web app(B2B).
• Led the "Behind the Screens" sessions offering the opportunity for a Gilded team member to provide insight into their personal role within the company.
2021 — 2021
2021 — 2021
Fremont, California, United States
Weee! is the Largest Asian and Hispanic Grocery Store in North America.
• Designed the comprehensive user feedback system on the Weee App, including the continuous NPS survey, product & delivery ratings, and prompting app store reviews. Provided design solutions and rationale that align with business objectives.
• Generated 1k+ NPS responses per day, 10x the initial goal that the company leadership and PM set. Apple Store and Google Play ratings & reviews increased by 200% three months after the feature release.
• Improved cross functional team collaboration and efficiency by creating Product Design QA Guidelines for the product team and engineering team to improve the product quality and ensure flawless execution.
2020 — 2021
2020 — 2021
San Francisco Bay Area
Pinpoint Science is a biotech company that focuses on developing a 30-second highly sensitive Covid-19 Antigen test.
• Designed the mobile app and hardware device for highly sensitive Covid-19 Antigen test from zero to one.
• Redesigned the company website, increased inquiries from investors and distributors by 40% in a month, which boosted the company's business on a large scale.
2018 — 2021
2018 — 2021
Oaktree is NVIDIA's preferred solution provider. A company of AI technology-based solutions, services, and hardware platforms.
• Led the product and design teams to launch two b2b mobile apps and a dashboard to enable builders to more accurately track workers, detect smoking, and predict the project progress.
• Iterated product solutions to tripled revenue and successfully make the company become Nvidia’s preferred solution provider in 2019.
Education
California College of the Arts
Master of Design
2019 — 2020
Shanghai University of Finance and Economics
Master of Arts - MA
2011 — 2013