Designed InterMiles' flight booking platform, credit card platform and contributed to their payments platform. (Previously JetPrivilege, the loyalty program of Jet Airways)
User gatekeeper throughout the discovery, design and development of all products and features. Designed workflows, interactions, and paradigms to offer creative solutions to product-related design and usability challenges. Facilitated and led design discussions with product team and stakeholders. Contributed to long-term strategic projects, last-minute UI fixes, and short-term design solutions. Redesigned mobile and web experiences, increasing growth & engagement.