• Organized sales and training conference for product distributors and end users

• Provided technical support and answered customer/distributor questions about product specifications and installation

• Tested and proofread translated text on new software slated for release

• Flashed bugfixed firmware onto devices

• Monitored Google AdWords campaign, implemented conversion tracking, and increased CTR

• Wrote functions with PHP and Google Apps Script that alter WordPress theme/plugin CSS as well as update item status for product inventory log in Google Sheets

• Optimized website for SEO by creating mobile-friendly landing pages, adding descriptive page titles, reducing image sizes, and implementing SSL

• Supervised and trained new hires

• Compiled documentation such as data sheets, test reports, operator manuals, and FAQ

• Researched radiation detection equipment distributors in search of potential business partners

• Sent company updates newsletter to interested parties via MailChimp

• Created product guide/demo videos with Premiere Pro and AfterEffects

• Designed company materials such as brochures, letterheads, sales forms, and MS Office templates

• Identified key trade shows to attend in industries related to radiation detection

• Coordinated cost-effective travel arrangements for employees and guests

• Created internal documentation and template for mass importing contacts/leads into Salesforce

• Composed and edited social media posts, job listings, business inquiries, and promotional material

• Worked with team to examine effects of goals in conversations by scoring 380 participants’ goal pursuit efficiency

• Modified and developed coding guidelines for each of 3 possible goals as reference for future research