• Headed UX design of industry-first Unified Logs and Metrics feature, built from the ground up while addressing customer feedback at each stage of design.
• Led cross-functional teams to define the user experience and guide the product direction.
• Showcased ability to deliver high quality user experiences in a rapidly changing environment under aggressive timelines.
• Consistently shipped designs that users rate above a 5.5 on a 7-level Likert scale for appeal and ease of use.
• Introduced a formalized user testing process to inform design with quantitative and qualitative data.
• Managed UX design team resource planning and provides cross-functional transparency for each release.
• Increased team's efficiency's and product design consistency by establishing and maintaining pattern library.