Leading 2 teams of full-stack & QA engineers to increase scalability, fault tolerance & testing accountability by providing best-in-class developer experience and tools.

Launched SDKs in Python, Javascript & C#, for enterprise clients, resulting in a developer friendly way to integrate with Shippo.

Collaborating with Product & Marketing team to centralize the customer data in one platform, making it convenient for cross teams to visualize the customer satisfaction and user experience within Shippo products.

Fostered a culture of inclusion with regular 1:1s, code reviews, architecture guild participation, and keeping the backlog organized by collaborating with cross functional teams, aligning with business strategic goals to maximize the impact.

Led remote team meetings with an agile approach, enhancing team-performance metrics & motivating individual growth.

TechStack: Python, Node, React, AWS

Leading a team of full-stack engineers as part of growth org, worked on launching a new insurance service for SMB clients, & collaborating with product, design & customer success teams, resulting in considerable yearly revenue growth.

Lead the initiative to rearchitect Shippo's packagle UI to use better state management & component life cycle.

Introducing Bulk shipping & international shipping functionality in Shippo's packable UI increasing the reach of international clients.

Formulated a mentorship program within Shippo engineering to encourage knowledge sharing & better engagement in cross teams.

Leading a full-stack team of 8 engineers, creating services in a highly scalable & distributed architecture as part of the business messaging org in Meta.

Launched services to include functionalities of customer support in Meta's messaging services to help businesses scale with Meta.

Apply business results, metrics, and insights in a data-driven way to improve engineering excellence.

Monitor the performance of the product & create solutions to accommodate huge scale usage with efficiency.

Partner with XFN teams like Product, Recruitment, Quality Assurance, CX & Sales to understand business needs and create a strategic path forward for the team roadmap.

Creating an extensive promotion package for deserving team members & presenting to 50+ leaders to justify the promotion case.

Grew the team, handling hiring, onboarding, training & working with recruiters to build a profile for the candidates as a hiring manager.

TechStack: Python, Node, React, Swift & Kotlin.

Leading teams focused on End User Experience with a total of 16 brilliant Engineers with expertise in Backend, Frontend & Mobile Tech Stack.

The team is focused on creating real-time in-house chat experiences for the companies using Kustomer CRM, and integrating various channels like Instagram, Twilio, & Whatsapp into the Kustomer CRM.

Working with Channel partners & 3rd party companies to maintain & add new channel support to the CRM.

Working closely with the Product team to create a product roadmap, OKRs, & strategic decisions to scale the performance of the product.

Leading & participating in multiple engineering excellence processes around Code Reviews, Guilds, Sprint Planning & Grooming, & team bonding.

Conducting Interviews & Onboarding new engineers to the team.

Presenting the progress of my team to the executive leadership on a regular basis.

TechStack: Python, Node, React, Swift, Kotlin, AWS