Project: Click to Chat, offers live chat capability allowing patients to chat with a clinician/doctor, nurse, pharmacist, member service agents connecting to Genesys Webchat – which behind the scenes use the Genesys Webchat Service.
• Developed dynamic configurable Chat UI application, which is cross browser compatible, support different view ports, include analytics tracking, and is ADA compliant
• Experience working with React features, Hooks, React Router, Javascript, ES6/8, Redux, Jest, React testing library, Enzyme. POSTMAN for API integration and testing. And, AEM for content Management
• Monitored, mentored, reviewed code and pull-requests of team members
• Developed RESTFul Webservices in Express.js that are consumed by UI for chat connectivity and interactions
• Actively involved in technical design discussions with Product, UX, ADA, Analytics and Genesys Services teams
Technology Stack: React, Redux, JavaScript, ES6/8, Jest, React testing library, Enzyme, HTML5, CSS3, Express.js, Node.js, POSTMAN, AEM6.5, Java, XML
Tools: JIRA, GitHub, Jenkins, SonarQube, Confluence, Figma, Dynatrace, WhiteHat