Leading everything Employee Service

1) Launched AI agents (Freddy Self-service, Copilot and Insights) to deliver transformative customer and employee experiences.

2) Build IT Operations suite (Alerting, Oncall, MIM, Status Page) that helped Freshservice move upmarket to target Fortune 500 customers generating $150M+ revenue.

Consumer Advertising

Built and launched advertising platform in 10 countries. Generated incremental $200M+ in revenue through automated advertising on Amazon, Google Search and Facebook.

Proposed strategic alternatives for a $300M telecom company to improve its short interest position. Constructed valuation analysis including DCF, accretion/dilution, and merger consequences for board discussions. Assisted in preparing deal materials for the sale of the company’s $120M prepaid business.