I work on Twilio-Segment Profiles, driving engagement for billions of profiles across the industry for customers like Nike, IBM, Intuit, Etsy, and quite a few thousand more!

The Starbucks app helps you find stores, place orders, and pay.

My team develops a GraphQL API for iOS, Android, and Web clients using NodeJS. We design and build code for scale to build the best experience for Starbucks customers.

• Leads multiple initiatives for a GraphQL API, providing iOS, Android, & Web clients with a “backend-for-frontend”

• Leads technical design in the Order & Pay domain for GraphQL

• Trained, mentors, and cultivates 7 new engineers on the team

• Scaled the API over 3X, to 2.63 billion requests / month, while increasing performance 46% and decreased error rate by 78%

• Pitched, designed, and developed a new microservice to handle App Configuration, drastically improving developer experience

• Central to Starbucks’ 2020 Rewards redesign, creating new endpoints that do 317M requests / month at 0.02% error rate, boosting Starbucks Rewards by +15%, to 21.8M users

• Meticulous about live ops, test coverage, and process
 improvements

Fun facts about the Starbucks App:

• 22M+ Monthly Active Users

• 4.4 average rating across iOS and Android

• Regularly featured by Apple as best in its category and Editors Choice

Cloverbook allows event-based professionals (DJs, Photographers, Wedding Planners) to:

• Collect leads on their website (for new events, such as weddings)

• Manage client contacts

• Create templates for legally binding documents

• Send & collect invoices (Cloverbook integrates with Square)

• Manage their finances

• Manage their calendar

• Scaled an event booking startup to 10K Monthly Active Users with a team of 3 engineers, utilizing Rails, React, and GraphQL

• Built features to help event vendors (wedding DJs, photographers, florists, event planners) accept bookings, manage clients, send contracts, and handle payments

• Designed and built a new user experience, to help new customers activate faster, increasing likelihood of engagement

• Improved and maintains analytics coverage with Intercom and Google Analytics events to identify platform growth opportunities

I led product for the web & mobile team at Brava, a luxury IoT home-cooking solution. Brava's app suggests chef-curated meals, allows you access to a grocery e-commerce marketplace, helps you order food to your doorstep, and connect to your oven from wherever you are.

Note: Brava was acquired by Middleby Corporation, which also owns brands such as Viking and Rangemaster

• Researched a vision, designed, and built web & mobile apps for recipe discovery, grocery e-commerce, and hardware integration with Brava’s intelligent, connected oven

• Led a team of 10+ product/designers/engineers to create an e-commerce platform, including authentication, cart, checkout, order management, and refunds

• Improved the checkout conversion funnel by +160%, with rapid multivariate A/B testing

• Established product process in the organization, bringing team satisfaction from a 2.2/5.0 to 4.7/5.0 team average

• Built relationships with API providers for e-commerce logistics

Yelp Reservations allows 96M customers to reserve tables at local restaurants through the Yelp app.

• Led Yelp Reservations into a high growth phase, doubling revenue, reaching 96M consumers, and added 2X restaurants to the Yelp Reservations platform

• Researched, defined, and designed features such as Communal Tables and Future Restaurant Planning

• Led transition from Backbone.js to React.js (Web) and from Objective C to Swift (iOS) for faster development velocity

• 2X’d Yelp Reservations revenue by focusing on restaurant acquisition and a price increase

• 4X’d the Reservations organic growth for restaurants by launching new product features and funnel optimizations