Lead the strategy, roadmap, and delivery of company-wide foreign exchange (FX) payment products that power global commerce. Drive product innovation and revenue growth by building scalable and competitive cross-border payment solutions aligned with customer needs, market dynamics, and evolving regulatory requirements.

Manage and mentor a high-performing product team while partnering closely with Engineering, Sales, and Treasury to deliver end-to-end FX capabilities across global payment flows. Focused on expanding international payment infrastructure, optimizing FX monetization, and launching innovative products that enhance the cross-border payments experience for businesses and consumers worldwide.

Improved major U.S.-based global financial institution’s FX payments processes to deliver system efficiencies, cost savings, and opportunities to grow profitability. Collaborated with business leads to improve legacy processes in interacting with the FX / Capital Markets team, documenting materials and workflows, identifying gaps and process blockages, assessing function reallocations and technology upgrades. Developed comprehensive plan for improved alignment with internal stakeholders in operations, business, risk, and legal, resulting in ~$10 million in increased revenue.

Worked with credit union to provide payment enhancements and improvements to existing products and drove initiatives and improvements for payments products, including Real-Time Payments, mobile banking, online bill pay, etc.

Identified processing gaps and implemented solutions that optimized operational efficiencies for mid-sized firms. Ensured best practices for financial and accounting processes and drove marketing initiatives that increased revenue and brand awareness.

Drove growth and maximized efficiencies in firm’s global FX payments business. Directed development priorities, led cross-functional teams, and managed third-party vendor relationships to ensure competitive and scalable payment offering for the firm. Managed product, development and sales teams.

• Owned P&L of Global Payments portfolio, increasing revenue to exceed plan.

• Developed and implemented improvements in end-to-end payment processing, increasing automation and best practices within a new payment architecture.

• Represented BNY Mellon in industry forums and conferences worldwide while staying abreast of industry trends and disruptions.

• Coached and mentored direct reports to maximize their engagement and professional growth.

Responsible for defining and development of product capability, set strategy globally for US Dollar clearing solution, managed risk, and overall business objectives and key initiatives.